Buyer Protection
Shop carefully and keep a record of your purchase.
Check listing details, seller identity evidence, and transaction-backed reviews. Verification does not guarantee an item’s condition or authenticity.
Keep conversations in marketplace Messages. Do not share passwords, card numbers, or identity documents. Report suspicious listings to the Trust & dispute center.
Review the evidence
Identity verification and purchase-backed reviews are separate signals. Neither paid membership nor an accepted offer proves authenticity or guarantees that a seller will fulfill an order.
Before paying
Confirm condition, accessories, delivery arrangements, and return terms. Be cautious about requests to move payment or sensitive communication outside the marketplace.
Protection limits
No blanket marketplace refund guarantee or insurance coverage has been published. Contact support about a specific problem instead of assuming a claim is automatically covered.